Turn on the Allow notifications feature

This article describes how to turn on the Allow notifications feature in your Cerby mobile app.

TheAllow notifications feature enables Cerby to show notifications to inform you about important events for taking action and updates related to your accounts. If you didn’t turn it on at installation time, you can turn it on through the Cerby mobile settings.

To turn on the Allow notifications feature, you must complete the following steps:

1. Open the Cerby mobile app on your phone.

2. Log in to your Cerby workspace.

3. Tap the profile icon. The My profile screen is displayed.

4. Tap the Settings option. The My settings screen is displayed.

5. Activate the Allow notifications switch to enable this feature.

   • On iOS, the Change in Settings window is displayed.

     1. Tap the Open Settings option. The Cerby screen is displayed.

     2. Tap the Notifications option. The Notifications screen is displayed.

     3. Activate the Allow Notifications switch to enable it if it wasn’t previously enabled.

     4. Customize the notification options available on iOS. Read more about how to configure your iPhone notifications in the official guide.

   • On Android, the App info screen is displayed.

     1. Tap the Notifications option. The notification permissions for the Cerby mobile app is displayed.

     2. Activate the Show notifications switch to turn on notifications from the Cerby mobile app.

     3. Customize notifications available on Android. Read more about Android phone notifications in the official guide.

You’ll start receiving notifications from the Cerby mobile app.

NOTE: On iOS, after turning on the notification option for Cerby in your phone, the Allow notifications setting is not automatically displayed as activated on the Cerby mobile app. To see it activated, you must go back to the My profile screen and enter the Settings screen again.